Celeste Rooted Trainers
Celeste Rooted Trainers
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Step into comfort and style with our Rooted trainers. These trendy shoes strike a perfect balance between modern design and functionality, providing the ideal choice for your active lifestyle. Perfect for a casual day out or a morning walk, they exude a fresh vibe that complements sporty and laid-back outfits. Embrace the ease of movement and enjoy the breathable design that keeps your feet feeling cool and supported throughout the day.
Product features
- EVA sole for lightweight flexibility
- Breathable memory foam insole
- All-over print design
- Durable KPU decoration
- Lace-up closure for secure fit
EU representative: HONSON VENTURES LIMITED, gpsr@honsonventures.com, 3, Gnaftis House flat 102, Limassol, Mesa Geitonia, 4003, CY
Product information: Generic brand, 2 year warranty in EU and Northern Ireland as per Directive 1999/44/EC
Care instructions: To maintain clean, use warm water with dish soap to clean off any dirt spots. It’s not necessary to soak the whole item. For hard-to-clean spots, use a soft-bristled brush.
MADE WITH LOVE FOR YOU ! This product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
Shipping & returns
Shipping policy
Shipment
Free Delivery within Australia and New Zealand
When will I receive my order?
It takes us 2-5 working days to process your order, after which we will ship it to you.
You will also have to take into account the shipping time, which depends on your location, but you can estimate it as follows:
● USA: 3-4 business days
● Europe: 3-7 business days
● Australia: 2-14 business days
● Japan: 4-8 business days
● International: 10-20 business days
How do I track my order?
If your shipping method includes tracking, you will receive an email link when your order is sent.
Avoid thefts. If you are not home on the day of delivery, use your work address or where you will be.
If the address is correct and the package is not at the post office or with your neighbours, contact us at askhere@mespepites.store with your order number.
If there is a problem with your shipping address, we may be able to resend your product, but you will have to bear the costs.
Tip: Your zip code is a crucial part of your address. Be sure to enter it correctly.
You can always contact us for any return questions at askhere@mespepites.store.
Return policy
Return and refund policy
We only offer refunds to customers who receive the wrong or damaged items. If this were your case, don't hesitate to contact us at ( askhere@mespepites.store ) within fourteen days from delivery time with photos of your damaged product, your order number and any other details you have about the order. We will contact you with a solution as soon as possible!
If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at mespepites.au@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right.
Exchanges
Can I exchange a product for a different size or colour?
At this time, we do not offer exchanges. If you are unsure what size will fit you
better, check our size guides in the product descriptions.
It is not a typical case, but there can be an error in the labelling of a
product. If that's the case, contact us at [askhere@mespepites.store] within a week from the time of delivery. Include your order number and photos of the item in question and we will help you as soon as possible.
Unfortunately, we cannot accept returns on sale items or gift cards.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
You can always contact us for any return questions at askhere@mespepites.store.